Rediscover De North East (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a tour, or interact with us through other digital or physical means.

1. Information We Collect
We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.

Booking Details: Travel preferences, dates, destinations, accommodation choices, payment details.

Demographic Information: Age, gender, nationality, etc.

Technical Information: IP address, browser type, device details, and browsing behavior on our site.

Feedback & Communication: Emails, reviews, surveys, and chat transcripts.

 

2. How We Use Your Information
We use the information we collect for the following purposes:

To process bookings and payments.

To provide customer support and respond to inquiries.

To send important updates about your tour (itinerary changes, confirmations, etc.).

To personalize your experience on our platform.

To improve our services and website functionality.

To send marketing and promotional messages (you may opt out anytime).

 

3. Sharing of Information
We do not sell your personal data. However, we may share information with:

Travel Partners and Vendors: To fulfill bookings (e.g., hotels, local guides, transport providers).

Service Providers: For website hosting, payment processing, email delivery, etc.

Legal Authorities: If required to comply with legal obligations or to protect our rights.

 

4. Data Security
We take data protection seriously. All collected information is stored on secure servers, and appropriate measures are in place to prevent unauthorized access, disclosure, or misuse.

 

5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

 

6. Your Rights
Depending on your location, you may have the following rights:

Access to your personal data

Correction of inaccurate data

Deletion of your data

Objection to certain data uses

Data portability

To exercise any of these rights, please contact us at enq@rediscoverdene.in.

 

7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

 

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date.

 

9. Contact Us
For questions or concerns about this Privacy Policy or your data, please contact:

Rediscover De North East
Email: enq@rediscoverdene.in
Phone: +917002714583
Website: rediscoverdene.in